DCA Virtual Business Support Records First Review on Clutch

DCA and Clutch logo over Richmond VA

With today’s rigid restrictions on public movement and gathering because of COVID-19, many businesses are opting for outsourced customer support. Outsourcing companies have been around for a while, and their impact on companies and business owners has been positive. Your company may be able to save on costs by utilizing the services of an outsourcing…

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Negotiate Like a Ninja

Negotiate like a ninja

Negotiating, for most of us, is a word that causes anxiety and gives us a pit in our stomach. You know, that pit that tells you you’re dreading doing something? We often associate negotiating with confrontation or interacting with the pushy used car salesman. For small business owners, learning how to develop your negotiation skills is essential.   Let’s start developing your negotiating skills by building your knowledge. Mike Lander, a Business Strategist,…

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What Makes an Ideal Client?

Not everyone is your ideal client. Read that again.   You have the ability, within your business model, to put systems and process in place to attract your ideal clients. I’m not talking Law of Attraction, but real actionable items. Not that I am against the Law of Attraction, I’m just more of a practical mindset in that once you visualize what you want,…

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LinkedIn: 690 Million Users and Growing

Did you know that LinkedIn has 690 MILLION active users? This was announced by parent company, Microsoft at the end of April in their quarterly earnings news.    How is LinkedIn gaining so many users? For this, we need to look at some of the newest features and how that drives users to this business-oriented platform.   Live Streaming – This…

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How Will the PPP Changes Affect You?

PPP Loan Forgiveness

Last week, The Treasury Department and Small Business Administration amended the rules of the government-backed Paycheck Protection Program known as the PPP loan. This was so that the majority of small business owners who received aid are able to get at least part of the money forgiven. The changes are a positive change for restaurant…

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Scheduling Tools Pros & Cons

Scheduling Tools Pros and Cons

Have you ever tried to connect with someone and it seemed like your emails went back and forth for days, or even weeks, before you could find a time that worked for both of you? If that is the case, an online scheduling tool might be just the thing you need! There are so many…

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Holiday Reflections

Holiday Reflections from our Team

This is the time of year where everyone is zipping and zooming about when, in fact, it should be a time to slow down to count your blessings. To start the blessings off, this year brought an announcement of an addition to the family. While my granddaughter will not be here until January 2020, we…

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Lights! Camera! Action on Social Media Video Editing

Learn about Video editing tools

A post. A photo. A video. When planning your social media goals, you must plan effectively for your business. Video content is an amazing engagement tool that boosts traffic. You become the filmmaker for your business! Even better, you don’t have to be a blockbuster director or editor to create powerful material. By having a strong plan, storyboard, and…

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Measuring Your Social Media Marketing: Reach and Impressions Explained

How to measure your social media

Reach and impression are two marketing terms that are tossed around frequently, but often leave DIY marketers confused. To measure the success of your marketing efforts, you’ll need to understand their meaning. We’ll explain differences between the two so you can thoughtfully analyze your data and tweak your marketing efforts based on your results. Before…

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