DCA Virtual Assistant Superhero

Virtual Office Assistant Services

We know small business owners are like superheroes. You do the impossible, juggling the roles of 20+ things simultaneously. And even superheroes need a team rallying behind them. In a world that is immersed in and run by technology, why not take advantage of it as a small business owner? Our virtual assistant services may just be what your team needs! 

Schedule a no-obligation consultation to see if our services are for you!

Book a Strategy Call

Flex your expertise.  Our Office Assistants will do the rest.  

The life of a small business owner can be hectic and overwhelming. Do you spend hours trying to ensure that your contracts are reviewed, new clients get their onboarding packages, or sales emails or calls are answered? When do you have time to focus on the service to your clients or business development? A Virtual Assistant Agency can help take some of the weight off your shoulders. You can outsource tasks that weigh you down and prevent you from focusing on building your business. Our Virtual Administrative Assistants are here for you. 

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Sales
Tasks

  • Contact & database management 
  • Lead and deal tracking 
  • Sales follow-up to inbound leads 

Calendar
Management

  • Complex bulk scheduling activities 
  • Meeting reminders
  • Travel arrangements 

Client
Communication

  • Follow-up calls
  • Client facing communications
    with C-Level executives
  • Customer Service

Administrative
Support

  • Manage & pay bills
  • Minor website changes 
  • Research, data entry & reports 
  • PowerPoint, Word, Excel documents

Interested in Hiring a Virtual Assistant?

We have put together a guide to help make the process as easy as possible for you, so you know what to expect.

  • Step 1

    Schedule a Discovery Call

    We start with a discovery call so we can learn more about you and how we can best serve you. Our goal is to make your life easier by identifying what activities deliver value for you as the CEO. 

  • Step 2

    Paperwork

    Once we decide to work together, there is some paperwork that needs to be completed so that we are all on the same page and know each other’s expectations.  

  • Step 3

    Time for your Onboarding

    This is where you meet your Virtual Administrative Support team. The goal of this meeting is to ensure we are set up for success by reviewing communication, workflow, and priorities. 

  • Step 4

    Review and Revise

     

  • Step 5

    Efficiency Implementation 

     

Get started in as few as 5 business days!

VA-20 Retainer Package

$980 / month
  • 20 hours per month

VA-30 Retainer Package

$1470 / month
  • 30 hours per month

VA-40 Retainer Package

$1960 / month
  • 40 hours per month

VA-50 Retainer Package

$2450 / month
  • 50 hours per month

VA-60 Retainer Package

$2940 / month
  • 60 hours per month

Custom plans are available for more hours or a combination of Administrative and Creative services.

Book a Strategy Call
How Modern Construction Gained Time, Efficiency & Growth with DCA

How Modern Construction Gained Time, Efficiency & Growth with DCA

Managing subcontractors is a vital part of operations for Modern Construction, a trusted leader in commercial construction and nationwide facility maintenance based in Charlotte, North Carolina.  

With annual revenue exceeding $9.5 million, the company faced a significant operational challenge: its subcontractor process was time-consuming and inefficient. Hours were lost converting files between formats and juggling updates across disjointed systems and too many people, leading to frustration and project delays. Senior leaders needed a third-party operations expert to assess the challenge - and address it quickly.  

DCA team members quickly identified the subcontracting process as a key area for improvement. We worked closely with Modern Construction to streamline operations by introducing a centralized solution—fillable forms on a unified platform. This eliminated the need for file conversions and cut down on back-and-forth communications, creating a smoother, more efficient workflow. 

We didn’t stop there. To ensure long-term success, we trained Modern Construction’s team to take full ownership of the new system, bringing the process back in-house. 

The impact was immediate and easy to measure. The time required to bring subcontractors on board was reduced from four hours to 20 minutes, giving employees valuable hours back to focus on what they do best. Morale soared, productivity increased, and the company expanded its capacity to take on more projects.  

At DCA, we specialize in creating solutions that simplify operations and empower teams. For Modern Construction, that meant removing operational roadblocks and creating one easy & centralized system that worked—all while keeping their team in the driver’s seat. 

Simplifying Sales Processes for a Growing College Prep Company

Simplifying Sales Processes for a Growing College Prep Company

For a California-based business in the college preparation industry, rapid growth brought with it a common challenge: inefficient processes that slowed operations and hindered success. Despite being new to the market and full of potential, the company struggled to streamline its sales process—a critical aspect of its ability to scale. 

At the heart of the issue was a disjointed system. Leads were brought in through one platform, tracked on another, and then managed via a back-and-forth chain of emails for pricing, interviews, and meetings. The process dragged on for weeks, creating bottlenecks that frustrated both the company and its clients. Senior leaders recognized the need for a third-party expert to analyze their workflows and implement a solution to keep pace with their growth. 

That’s where DCA stepped in. 

DCA team members began by identifying the company’s sales process as a key area for improvement. Our team recommended consolidating their fragmented systems into a single, streamlined platform using their existing CRM. This shift not only improved efficiency but also provided greater visibility into sales performance and client interactions. 

We didn’t stop there. To support the company’s ambitious growth, we documented processes for every stage of the sales journey—from handling initial inquiries to selling individual products. To ensure seamless operations during this critical time, we deployed a dedicated team of four DCA professionals to cover their business during the 12 hours they were open. 

The results transformed the business. The time required to close a sale decreased by 75%, enabling the company to convert leads into clients faster than ever before. The business tripled the size of its team, doubled its active clients year after year, and established itself as a leader in its field. 

At DCA, we specialize in creating solutions that simplify operations and empower teams. For this college prep business, that meant building a foundation of efficient, scalable processes to support their growth—now and into the future. 

How Modern Construction Gained Time, Efficiency & Growth with DCA

Managing subcontractors is a vital part of operations for Modern Construction, a trusted leader in commercial construction and nationwide facility maintenance based in Charlotte, North Carolina.  

With annual revenue exceeding $9.5 million, the company faced a significant operational challenge: its subcontractor process was time-consuming and inefficient. Hours were lost converting files between formats and juggling updates across disjointed systems and too many people, leading to frustration and project delays. Senior leaders needed a third-party operations expert to assess the challenge - and address it quickly.  

DCA team members quickly identified the subcontracting process as a key area for improvement. We worked closely with Modern Construction to streamline operations by introducing a centralized solution—fillable forms on a unified platform. This eliminated the need for file conversions and cut down on back-and-forth communications, creating a smoother, more efficient workflow. 

We didn’t stop there. To ensure long-term success, we trained Modern Construction’s team to take full ownership of the new system, bringing the process back in-house. 

The impact was immediate and easy to measure. The time required to bring subcontractors on board was reduced from four hours to 20 minutes, giving employees valuable hours back to focus on what they do best. Morale soared, productivity increased, and the company expanded its capacity to take on more projects.  

At DCA, we specialize in creating solutions that simplify operations and empower teams. For Modern Construction, that meant removing operational roadblocks and creating one easy & centralized system that worked—all while keeping their team in the driver’s seat. 

Simplifying Sales Processes for a Growing College Prep Company

For a California-based business in the college preparation industry, rapid growth brought with it a common challenge: inefficient processes that slowed operations and hindered success. Despite being new to the market and full of potential, the company struggled to streamline its sales process—a critical aspect of its ability to scale. 

At the heart of the issue was a disjointed system. Leads were brought in through one platform, tracked on another, and then managed via a back-and-forth chain of emails for pricing, interviews, and meetings. The process dragged on for weeks, creating bottlenecks that frustrated both the company and its clients. Senior leaders recognized the need for a third-party expert to analyze their workflows and implement a solution to keep pace with their growth. 

That’s where DCA stepped in. 

DCA team members began by identifying the company’s sales process as a key area for improvement. Our team recommended consolidating their fragmented systems into a single, streamlined platform using their existing CRM. This shift not only improved efficiency but also provided greater visibility into sales performance and client interactions. 

We didn’t stop there. To support the company’s ambitious growth, we documented processes for every stage of the sales journey—from handling initial inquiries to selling individual products. To ensure seamless operations during this critical time, we deployed a dedicated team of four DCA professionals to cover their business during the 12 hours they were open. 

The results transformed the business. The time required to close a sale decreased by 75%, enabling the company to convert leads into clients faster than ever before. The business tripled the size of its team, doubled its active clients year after year, and established itself as a leader in its field. 

At DCA, we specialize in creating solutions that simplify operations and empower teams. For this college prep business, that meant building a foundation of efficient, scalable processes to support their growth—now and into the future. 

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