Meet Our #VASuperheroes
Leadership Team
Deanne Duncan
Wendy Casto
Team Member Since October 2015
Prior to joining DCA Virtual Business Support in October 2015, Wendy gained valuable experience in clerical administration while working as a Case Manager, Executive Assistant, and Office Manager. Wendy applies her skills learned from these experiences in her role as a DCA Team Member by providing outstanding customer service and attention to details, which is imperative in helping our clients businesses run efficiently and effectively. She exhibits excellent interpersonal communication, meticulous organization, speed, and accuracy. She also holds a Master of Business Administration Degree from Winthrop University in Rock Hill, SC and a Bachelor of Science Degree in Human Resource Management and Marketing from the University of South Carolina in Columbia, SC. Wendy views information from a customer’s point of view, striving to streamline communication, thus saving time and guaranteeing assignments are completed quickly and on time.
Originally from South Carolina, Wendy has lived in North Carolina for 10 years and currently resides in Salisbury, NC. She is a married mother of three and enjoys watching football, cooking, and attending her children’s sporting events.
Samantha Robbins
Team Member Since March 2017
Samantha is originally from New York and has previously lived in North Carolina for 7 years. She currently resides in Suffolk, UK. She is a proud mother of two children. She is a self-instructed photographer, web and graphic designer, and entrepreneur. She built a successful small business in Southeastern NC. Samantha can often be found behind a camera and enjoying time with her children.
Our Team
Andrea Braswell
Team Member Since November 2016
Andrea is one of those rare natives of Charlotte, North Carolina. She earned a BFA in Filmmaking with a concentration in Producing from the University of North Carolina School of Arts School of Filmmaking. She then worked all over North and South Carolina and spent over a decade in the accounting office for film and television shows. Her credits include running the accounts payable team from small independent movies to large blockbusters. Her film skill set includes handling interpersonal relations with crew members, as well as communicating with vendors and corporate accounts. She is also well versed in auditing spending for tax incentive programs for film productions. If you need an Excel worksheet, she’s your VA!
Andrea and her husband have 2 young daughters, an adorable aquatic frog, and a very spoiled cat. She spends the little spare time she has reading classics, writing postcards to random people, and going to cultural festivals.
Sarah Fralin
Team Member Since February 2019
Coffee-lover, journey-seeker, scarf-collector, Sarah was raised in Charleston, South Carolina. Spending seven years in the film industry, teaching filmmaking for 15 years and finally opening her own photography company in 2009, Willow Oak Photography. Sarah happily finds herself as a mother of two daughters. She offers creative brainstorming and strategy, social media/website management, graphic design inventiveness and a versatile set of administrative capabilities.
Kelly Mulder
Team Member Since July 2020
Kelly has lived in NC for 15 years. She is originally from Monona, WI where she was born and raised. Her favorite animal (beside her dogs) are cows. In Kelly’s younger years she worked on a dairy farm and actually helped milk the cows! She loved it.
Kelly is a self-taught Chef/Cook/Caterer. She graduated with an associate’s degree in Business Management from AIU in 2009. Her degree has helped her run successful catering departments for over 20 years. Kelly loves interacting with people! You will often find her helping others as she loves to jump in where she is needed. Her years of excellent customer service, event planning, and scheduling has enriched all she has come in contact with. In Kelly’s free time you can find her teaching Sunday school, running, gardening, hiking with her dogs, and enjoying her friends and family.
Kimberly Zepeda
Team Member since May 2018
Kimberly Zepeda was born and raised in the South. She grew up in Charlotte, NC and graduated from The University of North Carolina Wilmington with a degree in Communication Studies. After graduation, she spent the next 8 years of her life working for a non-profit missions organization that took her all over the world. From training to event management and social media, Kimberly always strives to connect individuals and see others succeed. She enjoys photography, writing, and when she’s not working she can usually be found with her husband and daughter or working on her blog: The Smitten Life.
Breanna Weathers
Team Member Since March 2020
Breanna is originally from McClellanville, SC but has resided in Columbia, SC for almost 10 years. She has a bachelor’s degree in business administration with a concentration in accounting and is currently pursuing a Master’s of Science in Accounting from Purdue Global University. She is the insta mom of 4 children ages 8, 4, 2, and 1 years old. She adds various skills due to her well versed career skills and hobbies. Not only does she love accounting but she is a photographer, aspiring writer, animal lover and singer.
Charlie Gorman
Team Member Since July 2020
Charlie was born and raised in Lynchburg, Virginia where she earned her Bachelor’s in Art History and a Master’s in Nonprofit Leadership Studies. Charlie has been working in the human services field for the last two years and has a passion for serving her local community. These opportunities have strengthened her organizational and administrative skills. In her free time, she is likely spending time with her horse or one of her other rescue animals. She also enjoys exploring new coffee shops and finding classic books to read!
Crystal Batignani
Team Member Since January 2019
Crystal was raised in Florida and graduated from Florida Atlantic University with a Bachelors degree. She has more than 9 years of experience virtually helping businesses with marketing, administrative and customer service tasks. In addition, she has 2 years of experience working as an Administrative Assistant at Pratt & Whitney. Over the years, she has gained a wealth of experience, including the opportunity to become skilled in time-management, organization, communication, and problem-solving.
When not at work, Crystal enjoys photography, traveling, hiking, kayaking, skiing, reading and spending time with her husband and daughter.
Victoria McCoy
Team Member Since June 2020
Victoria McCoy was born and raised in Virginia! She is currently a junior at Liberty University studying Strategic Communications and Business. After undergrad, she hopes to attend law school and pursue a career in human rights law and nonprofit Communications. In her free time she loves making vegan food, thrift shopping, watching the sunset, painting, and spending time with friends and family!