Meet Our #VASuperheroes
Leadership Team

Deanne Duncan

Team Catalyst Lead
Team Member Since July 2014 Deanne was born at the Jersey Shore and has lived in NC for over 10 years. She enjoys all the activities associated with being a busy mother of 3, wife, and a dog owner. Dee (as her friends call her) is an avid reader. She is bilingual and well versed in intercultural communications. Dee has her Associates Degree in Human Services and aspires to continue her education for counseling. Deanne brings wonderful phone presentation and various skills from the workplace, such as auditing, document creation, process, and procedure creation to mention a few.  Her office professionalism and organizational skills are an asset to the DCA Team. She has managerial and dispatching experience from prior jobs. She enjoys assisting clients in whatever facet she can.

Samantha Robbins

Creative Project Manager

Team Member Since March 2017

Samantha is a nomad artist originally from New York. A learning enthusiast, she is a self-taught photographer, web designer/developer, and graphic designer. In 2010, she started her professional career in photography and design, building a successful small business in Southeastern NC.

Sam made the transition from photography to graphic and web design/development when she discovered her passion for working with small businesses. She believes that design is a language of its own. Developing an idea or a feeling into an innovative, engaging brand… It’s a beautiful thing!

When she is not working on her next project, Sam loves to travel with her kids, listen to music, and watch reruns of StarTrek.

Our Team

Wendy Casto

Relationship Facilitator

Team Member Since October 2015


Prior to joining DCA Virtual Business Support in October 2015, Wendy gained valuable experience in clerical administration while working as a Case Manager, Executive Assistant, and Office Manager. Wendy applies her skills learned from these experiences in her role as a DCA Team Member by providing outstanding customer service and attention to details, which is imperative in helping our clients businesses run efficiently and effectively. She exhibits excellent interpersonal communication, meticulous organization, speed, and accuracy. She also holds a Master of Business Administration Degree from Winthrop University in Rock Hill, SC and a Bachelor of Science Degree in Human Resource Management and Marketing from the University of South Carolina in Columbia, SC. Wendy views information from a customer’s point of view, striving to streamline communication, thus saving time and guaranteeing assignments are completed quickly and on time.

Originally from South Carolina, Wendy has lived in North Carolina for 10 years and currently resides in Salisbury, NC. She is a married mother of three and enjoys watching football, cooking, and attending her children’s sporting events.

Stephanie Benson


Team Member Since October 2020


Stephanie was born and raised in the Shenandoah Valley of Virginia. She has worked in business management for the past thirteen years. Her primary role was helping local companies streamline their processes to better serve their customers. Along the way Stephanie gained valuable experience in hospitality, strategic planning, marketing, and public relations. She is an avid reader, and keeps a personal goal to learn at least one new fact or skill each day. Always looking up, she is an
amateur astronomer and a self-taught astrophotographer.

LaTonya Knox


Team Member Since June 2021

Born and raised in South Carolina, LaTonya Knox (Wife and Mom of 2) is from the small town of Hemingway and now resides in sunny Myrtle Beach. She has an extensive background in customer service (or customer experience, as she puts it). She has worked as a retail manager, office assistant/manager, and she even became an entrepreneur in 2014 creating her own company as a Personal Stylist, motivational speaker, and co-host. She has also co-authored in 3 books and recently created a book project for women to share their testimonies with others.

Being an entrepreneur, LaTonya taught herself how to build websites and design graphics. She soon realized that entrepreneurship wasn’t what she was purposed to do…she has always had the drive and motivation to help others. Knowing that she has a servant heart, she knew that she could use her skills and passion to help other small business owners by taking some of the workload from their To-Do lists so they would have time to do what they were purposed to do. Using her fashion skills and applying to graphic design, who would have thought of that? But it works for LaTonya and she hasn’t looked back since.

Jo Diegel


Team Member Since September 2021

Jo was born and raised in the Seattle area and holds a BA in Visual Arts from the University of Washington. They have been illustrating since childhood, and they are passionate about character design. Since graduating in 2020, Jo has broadened their skills and branched out into graphic design, a field they have grown to love. In their free time, Jo enjoys listening to podcasts, creating new characters, and bonding with their partner and their pets.

Andrea Braswell


Team Member Since November 2016

Andrea is one of those rare natives of Charlotte, North Carolina. She earned a BFA in Filmmaking with a concentration in Producing from the University of North Carolina School of Arts School of Filmmaking. She then worked all over North and South Carolina and spent over a decade in the accounting office for film and television shows. Her credits include running the accounts payable team from small independent movies to large blockbusters. Her film skill set includes handling interpersonal relations with crew members, as well as communicating with vendors and corporate accounts. She is also well versed in auditing spending for tax incentive programs for film productions. If you need an Excel worksheet, she’s your VA! Andrea is also a volunteer Board Member and the Publications Chair for the North Carolina Genealogy Society.

Andrea and her husband have 2 young daughters, an adorable aquatic frog, and a very spoiled cat. She spends the little spare time she has reading classics, writing postcards to random people, and going to cultural festivals.

Emily Kovalenko


Team Member Since August 2020


Emily was born and raised in Northern Virginia and is now residing in Oklahoma. She graduated from the University of Virginia with a bachelor’s degree in anthropology and a minor in art history. In addition to being a self-taught painter, Emily is quickly expanding her talents in graphic design. She also has plenty of customer service experience. In her free time, she enjoys reading, writing, and experimenting with her cooking.

Charlotte Kloska


Team Member since June 2021


Charlotte is a Colorado native and is currently a student at the University of Colorado Denver. She is majoring in Human Resource Management and plans to graduate in the Spring of 2022. After getting her undergraduate degree, she will pursue a master’s degree in the business field in Fall 2022 at Colorado State University. Charlotte has a passion for helping small businesses, especially since both of her parents each own a small business. She also has experience with customer service, administrative assistance, and human resources from prior jobs. Charlotte loves outdoor activities such as hiking, camping, off-roading, and walking her three dogs. She also loves sleeping and watching Netflix when she has time.

Mallory Jinks


Team Member Since October 2021

Mallory has lived in several states growing up including California, Virginia, and Massachusetts. She now resides near Asheville, North Carolina where she enjoys hiking and camping in the mountains with her family and dog. She has an Associate’s degree in Elementary Education and a background in teaching, customer service and administrative work. She has been WordPress certified and has experience with website management, blog and content creation and marketing research. In her free time, she enjoys cooking, doing macramé and running.

Breanna Weathers


Team Member Since March 2020

Breanna is originally from McClellanville, SC but has resided in Columbia, SC for almost 10 years. She has a bachelor’s degree in business administration with a concentration in accounting and is currently pursuing a Master’s of Science in Accounting from Purdue Global University. She is the insta mom of 4 children ages 8, 4, 2, and 1 years old. She adds various skills due to her well versed career skills and hobbies. Not only does she love accounting but she is a photographer, aspiring writer, animal lover and singer.

Ellen Clark


Team Member Since March 2021

Ellen has worked as an Administrative Specialist for 20+ years in industries that include scientific/technical, financial services as well as construction. She spent several years as a consultant for IBM, working with Federal clients. She has exceptional business process improvement, project management, communications, and analytic experience. She is very good at research, data analysis, plus writing, proofreading, and editing. Ellen likes to listen. She is successful because she identifies issues and implements strategies that solve problems.
Ellen is originally from Milwaukee, Wisconsin; she landed in Richmond, Virginia in 2013 after a stop in Baltimore and then Northern Virginia. She is passionate about Virginia Wine, and blogs under WritingWino!

Jaylin Redman


Team Member Since September 2021

Jaylin is a junior at Stuarts Draft High School. She aspires to be a physical therapist and is looking to further her education at Blue Ridge Community College. In her spare time, she volunteers at the ASPCA of Staunton, works at Walgreens, and helps out with her younger sister.