Virtual Executive Assistant Services for Raleigh NC Businesses & Organizations
We know small business owners in Raleigh NC are like superheroes. You do the impossible, juggling the roles of 20+ things simultaneously. And even superheroes need a team rallying behind them. In a world that is immersed in and run by technology, why not take advantage of it for your small business? Our virtual assistant services may just be what your team in Raleigh NC needs!
Flex your expertise. Our Executive Assistants will do the rest.
The life of a small business owner can be hectic and overwhelming.
- Do you spend hours trying to ensure that your emails are answered, social media is scheduled, and your calendar has no conflicts?
- When do you have time to focus on the service to your clients or business development?
A Virtual Assistant Agency can help take some of the weight off your shoulders. You can outsource tasks that weigh you down and prevent you from focusing on building your business in the place you call home: Raleigh NC.
Are You A Raleigh NC Business Interested in Hiring a Virtual Assistant?
We have put together a guide to help make the process as easy as possible for you, so you know what to expect.
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Step 1
Schedule a Discovery Call
We start with a discovery call so we can learn more about you and how we can best serve your Raleigh NC based business. Our goal is to make your life easier by identifying what activities deliver value for you as the CEO.
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Step 2
Paperwork
Once we decide to work together, there is some paperwork that needs to be completed so that we are all on the same page and know each other’s expectations.
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Step 3
Time for your Onboarding
This is where you meet your Virtual Administrative Support team. The goal of this meeting is to ensure we are set up for success by reviewing communication, workflow, and priorities.
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Step 4
Review and Revise
This stage is when your Account Manager guides your Virtual Office/Executive Assistant behind the scenes, freeing up your time. They also look for ways to increase efficiency and productivity. -
Step 5
Efficiency Implementation
Efficiency implementation occurs after you have reviewed the suggestions from your Virtual Assistant Agency. Get ready for maximum impact!
Get started in as few as 5 business days!
VA-20 Retainer Package
- 20 hours per month
VA-30 Retainer Package
- 30 hours per month
VA-40 Retainer Package
- 40 hours per month
VA-50 Retainer Package
- 50 hours per month
VA-60 Retainer Package
- 60 hours per month
Custom plans are available for more hours or a combination of Administrative and Creative services.
How Modern Construction Gained Time, Efficiency & Growth with DCA
Managing subcontractors is a vital part of operations for Modern Construction, a trusted leader in commercial construction and nationwide facility maintenance based in Charlotte, North Carolina.
With annual revenue exceeding $9.5 million, the company faced a significant operational challenge: its subcontractor process was time-consuming and inefficient. Hours were lost converting files between formats and juggling updates across disjointed systems and too many people, leading to frustration and project delays. Senior leaders needed a third-party operations expert to assess the challenge - and address it quickly.
DCA team members quickly identified the subcontracting process as a key area for improvement. We worked closely with Modern Construction to streamline operations by introducing a centralized solution—fillable forms on a unified platform. This eliminated the need for file conversions and cut down on back-and-forth communications, creating a smoother, more efficient workflow.
We didn’t stop there. To ensure long-term success, we trained Modern Construction’s team to take full ownership of the new system, bringing the process back in-house.
The impact was immediate and easy to measure. The time required to bring subcontractors on board was reduced from four hours to 20 minutes, giving employees valuable hours back to focus on what they do best. Morale soared, productivity increased, and the company expanded its capacity to take on more projects.
At DCA, we specialize in creating solutions that simplify operations and empower teams. For Modern Construction, that meant removing operational roadblocks and creating one easy & centralized system that worked—all while keeping their team in the driver’s seat.
Simplifying Sales Processes for a Growing College Prep Company
For a California-based business in the college preparation industry, rapid growth brought with it a common challenge: inefficient processes that slowed operations and hindered success. Despite being new to the market and full of potential, the company struggled to streamline its sales process—a critical aspect of its ability to scale.
At the heart of the issue was a disjointed system. Leads were brought in through one platform, tracked on another, and then managed via a back-and-forth chain of emails for pricing, interviews, and meetings. The process dragged on for weeks, creating bottlenecks that frustrated both the company and its clients. Senior leaders recognized the need for a third-party expert to analyze their workflows and implement a solution to keep pace with their growth.
That’s where DCA stepped in.
DCA team members began by identifying the company’s sales process as a key area for improvement. Our team recommended consolidating their fragmented systems into a single, streamlined platform using their existing CRM. This shift not only improved efficiency but also provided greater visibility into sales performance and client interactions.
We didn’t stop there. To support the company’s ambitious growth, we documented processes for every stage of the sales journey—from handling initial inquiries to selling individual products. To ensure seamless operations during this critical time, we deployed a dedicated team of four DCA professionals to cover their business during the 12 hours they were open.
The results transformed the business. The time required to close a sale decreased by 75%, enabling the company to convert leads into clients faster than ever before. The business tripled the size of its team, doubled its active clients year after year, and established itself as a leader in its field.
At DCA, we specialize in creating solutions that simplify operations and empower teams. For this college prep business, that meant building a foundation of efficient, scalable processes to support their growth—now and into the future.
