We know small business owners are like superheroes. They do the impossible, juggling the roles of 20+ job positions simultaneously. But even Batman had help from Robin. Nowadays, it seems like the world around us is completely immersed in and run by technology. So, why not use this to your advantage as a small business owner? A virtual assistant (VA) may just be the perfect sidekick for you!
What is a virtual assistant?
A virtual assistant is an employee who supports various business operations from a remote location. A virtual assistant is essentially an executive assistant that works remotely. They can assist you and your business with administrative or creative tasks. This may include inbox management, scheduling appointments, creating social media content, updating your business’s website, bookkeeping, or editing content for your business. The list of tasks a virtual assistant can do for you is pretty much endless, as long as the tasks don’t require them to be there in person.
How does a virtual assistant benefit small business owners?
They facilitate growth and help make your life run smoother.
Every business owner’s goal is to grow their business. This can be hard to do, though, when you are attempting to do everything from responding to emails to running your business’s social media pages to providing customer or client support. A virtual assistant can handle these types of day-to-day tasks so that you can focus on the aspects of your business that need your full attention.
Two DCA clients noted that they could focus on the work only they could do because they’ve leveraged our virtual assistants to do the tedious tasks. One of them went on to say,
“It’s a strategic investment. Our work requires complex scheduling and managing calendars of clients and stakeholders. If I tried to do all of that we would be bogged down in the maze of calendaring and unable to focus on the activities necessary as the business leader.”
The life of a small business owner can be hectic and overwhelming. You spend hours upon hours trying to ensure that everything is taken care of, all while trying to give the best service to your customers or clients. The job never truly feels like it stops. Virtual assistants can help take some of the weight off your shoulders without hiring more full-time employees.
They are time-efficient and cost-effective.
As a business owner, you want to find the most cost-efficient ways to operate your business, along with the most time-efficient processes. Employees cost money; however, they are essential to getting the job done well. A virtual assistant is a great alternative. They can help with many of the same tasks that full-time employees do, but at notable cost savings. Using outsourced employees often saves money on things such as benefits.
One of our clients, Louise Korver, shared the following about the impact our virtual assistants have had on her life as a business owner:
“It’s allowed me to grow. If it weren’t for my VA managing my schedule with clients, I wouldn’t be able to do all the billable work I am doing now. I perform executive assessments where I need to interview multiple people. They tend to change their interviews 2 – 3 times. Being able to hand this over was a Godsend. I was able to complete one executive assessment project a month, whereas before I would have to book over a course of 2 – 3 months when I had to handle the scheduling myself.
I’ve been able to triple the number of clients that I work with. My VA gives high-quality, seamless interaction. There is a level of diplomacy with high-level executives and their assistants that creates relationships where they love talking with my assistant. It’s more than just handling and completing tasks.
I also have had her start tracking client hours to ensure that billing goes smoothly. She works with my bookkeeper to align data, and they came up with a system where I could reduce my time reviewing billing by several hours on a monthly basis.
We’ve never met in person once, yet the relationship is smooth as silk with my team.”
Once you hire a virtual assistant, you will never look back.
Hiring a virtual assistant allows you to outsource tasks that you may struggle with or simply don’t have the time to do. Virtual assistants are specialized professionals that you can trust. They don’t just get the job done; they deliver high-quality work that will enhance your business.
Litsa Williams, of What’s Your Grief, said,
“It has been such a lifesaver having you all support us for the last 18 months. We were just remarking the other day that we thought we’d only engage with you for the 6 months we were writing the book. Once that work was taken off our plates, it seemed impossible to imagine going back!”
Are you ready to hire a virtual assistant? We, at DCA Virtual Business Support, are here to assist you! Reach out to us today to learn more.