What Can a Virtual Assistant Do for My Business?

What Can a Virtual Assistant Do for My Business?

As a business owner, it sometimes feels as if everything falls on your plate. It may be a challenge knowing where to go to get some help for your small business. Here are a few questions to ask yourself if you feel like you have too much to do and too little time. What are…

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Philanthropy And Business Culture

Philanthropy And Business Culture

Is philanthropy a part of your small business culture? What benefits could your business realize by incorporating philanthropy into the fabric of your organization?  It may help differentiate your business from competitors. As consumers look for products and services they are also paying attention to companies working to better their communities. Employees are paying attention to companies that support socially responsible initiatives. One statistic provided by America’s…

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Negotiate Like a Ninja

Negotiate like a ninja

Negotiating, for most of us, is a word that causes anxiety and gives us a pit in our stomach. You know, that pit that tells you you’re dreading doing something? We often associate negotiating with confrontation or interacting with the pushy used car salesman. For small business owners, learning how to develop your negotiation skills is essential.   Let’s start developing your negotiating skills by building your knowledge. Mike Lander, a Business Strategist,…

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Holiday Reflections

Holiday Reflections from our Team

This is the time of year where everyone is zipping and zooming about when, in fact, it should be a time to slow down to count your blessings. To start the blessings off, this year brought an announcement of an addition to the family. While my granddaughter will not be here until January 2020, we…

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Time Management Hacks for Growing Businesses

Time Management Hacks

Do you ever feel like there aren’t enough hours in the day? This lament is particularly common among small business owners as they are often tasked with taking on a variety of roles to ensure the success of their business. But, it doesn’t have to be this way! While there is, no doubt, always something…

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To Outsource or Not to Outsource? That is the question…

Outsourcing Solutions

A few years ago, DCA Virtual Business Support published an article about outsourcing for small business owners. The constantly evolving landscape of the business world means, at times, we may need to reevaluate and assess what worked then versus what may work better now. Not to mention digital platforms and capabilities make things that were…

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Customer Relationships: How to Build a Customer Focused Culture

What is customer care?

What does it mean to be customer focused or customer centric? By definition, it is the orientation of a company towards serving its clients’ needs. Being customer focused is not just about great customer service but offering a great experience for your customers from beginning to end. Putting your customer’s satisfaction first is a strong…

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How to Fund Your Small Business

How to fund small business

Funding is important, but different sources may be better for you depending on your business maturity, type of business, and other factors. A lot of businesses from small to very large have used some type of funding to get to where they are today. Many people have heard of companies such as Dropbox, reddit or…

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What to Look For When Hiring An SEO Company

SEO

Search Engine Optimization (SEO) can make or break a website.  What is SEO? SEO is a form of marketing geared towards growing your website’s organic or non-paid search results.  Of the search engines, Google has around 65% of the searches followed by Bing and Yahoo. Studies have found that the Google top search result gets…

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What Is “Social Listening” and Why Does It Matter?

What is social listening and why its important

One of the wonderful things that social media offers is the opportunity to engage with clients or customers in real time. But what use is real-time engagement if you don’t understand current or potential clients? Knowing exactly what customers expect of you can be tricky if you’re a small business owner. Unlike bigger companies, many…

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