8 Ways To Secure Your Online Presence

8 Ways to Secure Online Presence

With every new step in technology comes an advance in hacking and other cybercriminal offenses, which can be especially devastating to a small business owner. We at DCAVirtual have come up with several ways you can better secure your online accounts. # 1 Create Strong Passwords That Are Unique to Every Account It’s not enough to have…

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How You Can Use Outsourcing to Boost Business

Use Outsourcing to boost business

If you’re like most small business owners, you’re probably skeptical of the benefits of outsourcing administrative or social media tasks. You may be concerned with the ROI and wonder if paying an additional employee or service will pay off. The truth is that outsourcing some of these vital roles to virtual business assistants, for as much or…

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How To Become An “Industry Expert” Using Social Media

How to become an industry expert

An overlooked benefit of using social media is that you have the opportunity to be seen as an industry expert in your field. With social media sites like Facebook, Twitter, LinkedIn, Instagram or YouTube, small business owners are able to self-publish with more ease and regularity than ever before. Posting regularly not only increases brand recognition, it also shows you…

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The Benefits of Real-Time Social Media Engagement

Benefits of social media engagement

In the hyper-connected age of smartphones and social media, communication travels faster than ever.  For this reason, clients are expecting businesses to react to their comments at the same exact speed! No matter what reason someone may have for reaching out to you on social media, it is crucial that you- the business owner- respond…

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How to Fire a Client

How to fire a client

Why on earth would you want to fire a client? Isn’t that somewhat like quitting a job? Well, yes and no. Typically it is not a good business practice to give a client a ‘two-week notice’ and then wash your hands of them. However, I did recently give this advice to someone who asked. This…

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Anyone Can Do Social Media…or Can They?

Social media platforms

The simple truth is anyone CAN do social media but that does not necessarily mean that everyone does it well. It frustrates me to hear customers say, “Oh, I’ll just get my intern or a volunteer or one of my employees to handle our Facebook page.” My head immediately swells with questions: Do they understand…

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