With today’s rigid restrictions on public movement and gathering because of COVID-19, many businesses are opting for outsourced customer support. Outsourcing companies have been around for a while, and their impact on companies and business owners has been positive. Your company may be able to save on costs by utilizing the services of an outsourcing company. Outsourcing will help improve the productivity of a business by attracting a highly skilled and flexible workforce that works across different shifts including those that are less desirable (e.g., overnight).
As a business owner, you are free to focus on the core areas of your business with the help of your virtual customer support. You don’t even have to worry about equipment like computers or office furniture. You will also have the opportunity to gain access to modern technologies being provided by the outsourcing company.
The DCA Virtual Business Support team is comprised of tech-savvy virtual assistants skilled in customer support, social media management, research and documentation, and administrative and executive assistant support. We create favorable situations for your growing business by helping you get more things done within a shorter time frame. We specialize in virtual customer support, but our expertise encompasses web development as well as social media and email marketing.
To back up our claim, we recently received our first review on Clutch, a B2B rating and review platform, from one of our clients, a safety training company. They needed to create their website including online registration integration. DCA Virtual helped the company by developing its website and implementing custom software that creates a seamless online scheduling process. We ultimately delivered the website in a short period of time!
“Samantha did all my research and made all the suggestions for software integration, which has work perfectly.” – Owner, Cook Professional Resources, Inc.
It’s always an amazing feeling to receive such wonderful feedback from our satisfied clients. At DCA Virtual Business Support, we appreciate everyone who entrusts us with their projects and business development.
In addition to this amazing feedback, DCA Virtual is also featured on Clutch’s sister company website, the Manifest, a marketing platform where top-tier service providers are showcased to help corporate buyers find the right service providers for partnering.
We look forward to hearing from you. Send us a message! We’d love to know more about your company and how DCA Virtual Business Support can help elevate your business.