Meet Our Virtual Office Assistant Team

wendy_casto

Wendy Casto

Team Member since October 2015

Prior to joining DCA Virtual Business Support in October 2015, Wendy gained valuable experience in clerical administration while working as a Case Manager, Executive Assistant, and Office Manager. Wendy applies her skills learned from these experiences in her role as a DCA Team Member by providing outstanding customer service and attention to details, which is imperative in helping our clients businesses run efficiently and effectively. She exhibits excellent interpersonal communication, meticulous organization, speed, and accuracy. She also holds a Master of Business Administration Degree from Winthrop University in Rock Hill, SC and a Bachelor of Science Degree in Human Resource Management and Marketing from the University of South Carolina in Columbia, SC. Wendy views information from a customer’s point of view, striving to streamline communication, thus saving time and guaranteeing assignments are completed quickly and on time.

Originally from South Carolina, Wendy has lived in North Carolina for 10 years and currently resides in Salisbury, NC. She is a married mother of three and enjoys watching football, cooking, and attending her children’s sporting events.

Devon Cusson

 Team Member since May 2013

Devon is a talented writer with the ability to capture the essence of our clients. In her final year of study and Virginia Commonwealth University, she has been able to fine tune her research abilities, making her a perfect choice when our clients need research for blogs, newsletters and social media.

Her studies include Art Historical Methodologies / Historical Methods, with plans to complete MBA / PHd in Architectural History and Historical Preservation. She also has special knowledge and skills in music, performing arts, visual arts, horticulture and history that will vastly increase DCA Virtual Business Supports ability to provide blogging and social media to many businesses.

devon_cusson
deanne_duncon

Deanne Duncan

Team Member since July 2014

Deanne was born at the Jersey Shore and has lived in NC for over 10 years. She enjoys all the activities associated with being a mother, wife, and a dog owner. Dee (as her friends call her) is an avid reader. She is bilingual and well versed in intercultural communications . Dee has her Associates Degree in Human Services and aspires to continue her education for counseling.

Deanne brings wonderful phone presentation and various skills from the workplace, such as auditing, document creation, process and procedure creation to mention a few.  Her office professionalism and organizational skills are an asset to the DCA Team. She has managerial and dispatching experience from prior jobs. She enjoys assisting clients in whatever facet she can.

Andrea Braswell

Team Member since November 2016

Andrea is a native of Charlotte, North Carolina. She and her husband welcomed a daughter in 2016 to join their other babies, a sweet cat and active aquatic frog. She earned a BFA in Film making with a concentration in Producing from the University of North Carolina School of Arts School of Film making, and spent over a decade in the accounting office for film and television shows. Her credits include running the accounts payable team from small independent movies to large blockbusters. Not only does she handle interpersonal relations with crew members, she also communicates with vendors and corporate accounts. She is also well versed in auditing spending for tax incentive programs for film productions.

Andrea can often be found in the library reading classic novels, in her heirloom vegetable garden, or in archives looking for long-lost ancestors.

virtual assistant, bookkeeping, quick books, client relationships, customer service, vendor relations
norah_julmis

Norah Julmis

Team Member since July 2016

Norah is originally from Illinois and has recently moved to North Carolina. She loves animals and reading. She also enjoys painting and sculpting in her spare time.  Norah has been a longtime eBay seller and has recently opened an Etsy shop. She has a B.A. in Advertising and Public Relations with a Marketing minor from the University of Tampa. Her skills include graphic design, writing/editing, social media and branding.

The Sugared Kitchen

Nicole Kurtz

Team Member since January 2017

Nicole Kurtz is an educator, a writer, and a mom. She has over 16 years experience in public education K-12, and over 20 years in publishing, including small press, electronic publishing, and fiction writing. She has a Bachelor's degree in writing, a Master's degree in Secondary Education, and certification in School Administration. She enjoys reading mysteries, Star Trek, and writing her next adventure.

You can follow Nicole's next adventure at her website, Other Worlds Pulp.

Nicole Kurtz
Samantha Headshot (002)

Samantha Cesareo

Team Member since March 2017

Samantha is originally from New York and has lived in North Carolina for over seven years. She is a proud mother to two children. She is a self-instructed photographer and entrepreneur. She has built a successful small business in South Eastern NC. Samantha can often be found behind a camera and enjoying time with her children.

Photography by Samantha Cesareo

 

Leah Long

Team Member since May 2017

Leah comes to us from the New Orleans area and brings a vast business background to the team. She has worked in healthcare, franchise, and even HRIS/ payroll. She loves supporting other’s needs so that they can focus on business growth and client retention. Leah is looking forward to assisting DCA Virtual Business Support’s clients in the same manner.

Leah has a background in health and fitness industry. She is avid about natural solutions and loves using Doterra essential oils for her family.

Doterra-The Lift Mom

imageedit_2_3641049642
image001

Jennifer Wilcox

Team Member since April 2017

A Mid-West native currently residing in Upstate New York, Jennifer brings 17 years of customer service/sales experience to DCA Virtual Business Support. She has a passion for helping others and assisting customers in finding resolutions to daily business needs. Receiving numerous awards for outstanding customer service – Jennifer is excited to assist DCA customers in finding business resolutions to ease their workload and grow their business.

In her spare time, Jennifer enjoys spending time with her husband and 3 year old son, baking, and doing various home improvement projects.

Jenny Goddard

Team Member since May 2017

In addition to her Bachelor's degree in Communication from University of Colorado, Jenny Goddard brings several years of experience in digital marketing and project management to the DCA Virtual Business Support's team.

Originally from Maryland, Jenny has been in the Charlotte, North Carolina area for almost ten years and spends her time with her husband and two boys. Jenny enjoys cheering on the Denver Broncos, yoga, and finding new trails to hike in the area.

GODDARD_JENNY-004_internet_use

704-910-2736 NC | 518-941-8881 NY